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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

IMPORTANT!

The following applies for all Med-QUEST members statewide:

  • Med-QUEST has ended the pause on terminations and restarted the renewals process as of December 2023.
  • Please be on the lookout for your pink letter in the mail. For details on when you might receive your letter, view the renewal schedule (PDF).

Are you enrolled in Med-QUEST? Has your contact information changed in the past three years?

Please update your contact information with Med-QUEST so you can stay enrolled. Call Med-QUEST at 1-800 -316-8005 or log in to your account to make the change.

We want everyone to Stay Well and Stay Covered. View the Communications Toolkit for more information.