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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

Special Programs

Service Coordination

'Ohana's Service Coordination Programs help improve your health. Program teams include registered nurses and social workers. They find risk factors, develop service plans and monitor your health.

To learn more, see your member handbook or contact Customer Service toll-free at 1-888-846-4262 (TTY 711).

Disease Management

'Ohana's Disease Management programs help you better understand and manage your chronic health condition. These programs include plans for the following conditions:

  • Depression
  • Asthma
  • Coronary Artery Disease
  • Smoking Cessation

To learn more, call Customer Service toll-free at 1-888-846-4262 (TTY 711) and ask for the Disease Management Department.