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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

How to Join

What is Community Care Services?

'Ohana Community Care Services (CCS) is a managed behavioral health care plan. It's for Medicaid members who live with a serious mental health issue.

Who is Eligible? How Do I Apply?

Members may be referred to the 'Ohana CCS plan for behavioral health services if they are:

  1. Covered under the QUEST Integration (QI) medical assistance program; and
  2. Diagnosed as having a serious mental health issue

To apply:

  • See your behavioral health provider
  • Ask him/her to complete the Serious Mental Illness 1157 application form
  • Your provider can login to our secure provider portal to access the application form

What Benefits Can I Get?

'Ohana CCS plan members have access to many behavioral health benefits, including but not limited to:

  • Inpatient Psychiatric Hospitalization
  • Emergency Department(ED) Services
  • Diagnostics
  • Medication Management

Have Questions?

Call Customer Service toll-free at 1-866-401-7540 (TTY 711).