Welcome to QUEST Integration

Quality Care From Our Family to Yours.

'Ohana Health Plan can be the smart choice for your Medicaid needs. We are committed to providing you and your family with the quality health care you deserve.

You Are a Part of Our 'Ohana.

The QUEST Integration program brings managed care services to all of Hawai'i's Medicaid members.

• Customer service staff
• Your choice of doctors
• Offices in Honolulu and Hilo

Are You Eligible?

• QUEST Integration serves Medicaid members of Hawai‘i
• You must meet certain low income and other requirements
• Eligibility for the program is determined by Med-QUEST

Caring Service

We are here for you when you have questions. Call Customer Service toll-free at 1-888-846-4262 (TTY 711). We are always glad to help.

QUEST Integration Plan Documents 

You can request for us to mail you a paper copy of any printed material. Just log into your secure web portal and order a copy. You can also call customer service to request a copy. The material will be provided to you within 5 business days. All at no cost to you.

More Helpful Documents

• Authorization to Provide Protected Health Information (PDF)
• Confidential Communications Request for Minors (PDF)
• Transition of Care Policy (PDF)
• Mini Booklet 'Ohana Benefits - English (PDF)
• Member Medical Reimbursement Claim Form - English (PDF)
• Member Pharmacy Reimbursement Claim Form - English (PDF)
• What is the QUEST Integration Medicaid Member Matters Advisory Committee? (PDF)
• QUEST Integration Member Matters Advisory Committee Nomination Form (PDF)