On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.
'Ohana CCS works closely with members, providers and service coordinators to find effective ways to deliver treatment
This often involves intensive case management programs designed to give members extra support at each stage of their 'Ohana experience from first contact to follow up
Outreach - taking the first step to find and empower those who can benefit from extra care
Case assessment - a detailed look at the challenges you face and solutions to meet them
Case planning (service planning, care planning) - strategies to help you succeed
Coordination with your behavioral health and primary care provider (PCP)
Ongoing monitoring and service coordination - follow-up to keep you on track
