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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

My Health Pays® Rewards

Get rewarded for focusing on your health!

Earn My Health Pays™ rewards when you complete healthy activities like a yearly wellness exam, annual screenings, tests and other ways to protect your health.

Use Your My Health Pays rewards to help pay for:

  • Utilities
  • Transportation
  • Telecommunications
  • Childcare services
  • Education
  • Rent

Or you can use them to:

  • Shop at Walmart for everyday items**

**This card may not be used to buy alcohol, tobacco, or firearms products.

Healthy Activities Eligible For Rewards

Take healthy steps to earn My Health Pays™ rewards.

$50- Annual Well Visit. (Age 20 and up. Once per year.)

$25 - Breast Cancer Screening. (Ages 50-74. Once per year.)

$30 - Diabetes HbA1c Blood Test. (Ages 18-75. Once per year. Reward earned only with a diagnosis of diabetes.)

$25 - Well Child Visit (Ages 3-19. Once per year.)

$50 - Infant Well Child Visit 6. (Reward is earned after 6th well child visit from 0 to 15 months old.)

$50 - Prenatal Visit. (Once per year.)

$50 - Postpartum Visit. (Once per year.)

Your My Health Pays reward dollars are added to your rewards card after we process the claim for each activity you complete.  If you are earning your first reward, your My Health Pays™ Visa® Prepaid Card will be mailed to you.

This card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card cannot be used everywhere Visa debit cards are accepted. See Cardholder Agreement for complete usage restrictions.

Call 1-866-809-1091 to check your current My Health Pays™ rewards balance.

Frequently Asked Questions

Find answers to many of your My Health Pays™ rewards program questions below:

Once you complete a qualifying healthy activity, we are notified, and your card will be mailed to you.  Remember to keep your card, as future reward dollars will be added to it for each qualifying healthy activity you complete.  If you have questions, please contact us at 1-888-846-4262 (TTY 711) Monday-Friday, 7:45 a.m. to 4:30 p.m. HST.

Once you receive your My Health Pays™ rewards card in the mail, please follow the instructions on the activation sticker. You will need to have your card with you to complete activation. 

Call 1-866-809-1091 to check your current My Health Pays™ rewards balance.

Funds expire 90 days after termination of coverage or 365 days after date reward was earned, whichever comes first.