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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

Benefits for Members and Providers

Member and Provider Benefits

Meaningful encouragement from our providers to our members is imperative to the long-term success of 'Ohana BabySteps, so your support of the program is crucial.

Be sure to remind members about the incentives available to them, including:

Convenient in-home nurse visits

At no additional cost to the member.

Transportation Services

Services are available to and/or from health appointments.

A Care Management Team

Available 24/7 to help our members understand their pregnancy, health conditions and assist with their needs. Joining 'Ohana BabySteps also lets members get regular contact from their care manager/care coordinator, based on their risk level.