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On June 20, 2024, UnitedHealth Group issued a press release offering an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. While the investigation to determine whose data is impacted is not yet complete, UnitedHealth Group has started the process to notify impacted customers and shared a website that provides additional information. UnitedHealth Group continues to offer credit monitoring and identity protection services, as well as a dedicated contact center to address questions. You can learn more about the support resources by visiting Change Healthcare Cyberattack Support and/or by reaching out to the contact center at 1-866-262-5342 with any questions.

Long-term Goals and Program Objectives

Improve the quality of maternity care

  • Assess 100%of moms for post-partum depression and anxiety after delivery
  • Provide 100%of moms with educational materials on family planning, including ease of access to long-acting reversible contraception
  • Share information about community resources with 100%of pregnant members

Improve birth outcomes

  • Decrease preterm deliveries
  • Decrease the NICU birth rate

Reduce cost of care for mothers and infants

  • Identify risk factors earlier in pregnancy
  • Address social determinants of health

Increase member engagement

  • Implement in-house model of care
  • Increase member engagement

Improve provider engagement

  • Provide education on identification and referral of pregnant members (includes closed loop referrals)
  • Strengthen current incentive programs
  • Partner with network to initiate value-based provider contracts