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WellCare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

Medicaid Eligibility Renewal

February 8, 2023

Talk to Your Patients about Annual Medicaid Eligibility Renewal. They must verify their eligibility to continue their coverage.

Let your patients know:

  1. They should receive a letter a few months before their Medicaid anniversary date with instructions for verifying their eligibility. They can also visit https://medquest.hawaii.gov/en/members-applicants/already-covered.html to get the details on their renewal.

  2. It's very important that they follow through on these instructions or they risk having their coverage canceled.

  3. If their eligibility is confirmed, they can continue their existing coverage. If they are no longer eligible for Medicaid, they can explore our Medicare options.

Download the Ohana Medicaid Redetermination flyer (PDF) for more information