Skip to Main Content

WellCare will be performing maintenance on Saturday, December 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

We've Moved!

March 1, 2023

Please take note of our new O‘ahu office location address!

Effective March 1, 2023, 'Ohana Health Plan's new Oahu office is located at:

820 Mililani Street
Suite 200
Honolulu, Hawaii 96813

Please visit our new location for walk-in services. We are also here to assist you over the phone or via web chat.

Questions? Contact us at the following toll-free numbers:

Medicaid Providers: 1-888-846-4262 (TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST 

Community Care Services (CCS) Providers: 1-866-401-7540 (TTY 711)
24 hours, 7 days a week

Medicare Providers: 1-888-505-1201 (TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.